Technology Tools & Support

While this page highlights several of the top technology applications used in Frisco ISD, there are many other websites, applications and resources used by teachers to support student learning and engagement. Your child’s teacher can provide additional information and assistance as needed.

Frisco ISD offers a 1:1 student-to-student technology ratio at all grade levels. Middle and high school students take home their devices, while elementary students utilize them on campus.

All Grades

District Chromebook



A Chromebook will automatically check for and download updates when it is turned on with the lid open and connected to Wi-Fi or Ethernet.

Please restart your Chromebook on a weekly basis so any Chrome OS updates take place. An update will resolve many Chromebook issues and is the first place to start.

Mobile hotspots are available upon request for families who do not have internet access at home. Email 1forall@friscoisd.org to inquire about checking out one of these devices.

Student Portal

The Student Portal is a place where students can go to access district-approved digital resources. Learn more about The Portal.

Home Access Center

Home Access Center or HAC is an online tool all students and parents can use to find up-to-date information regarding student attendance, grades, assignments, class schedules and report cards. Parents/guardians should only review student information via Home Access Center or the eSchoolPLUS Family app. These are the secure tools provided by our student information system vendor.

CAUTION: Other 3rd party apps, such as Saturn and GradeWay, are not supported by Frisco ISD. Students choosing to download these apps are engaging in a data security risk by sharing their login credentials and personal information within the app and with its developers. Furthermore, class rank and GPA are only provided on the FISD student transcript, any GPA/Rank information on these 3rd party apps will be incorrect.

HAC Resources

FISD Device Repair

All staff and secondary students request help by submitting a ticket in Incident IQ, our ticketing system. Staff and secondary students access Incident IQ by searching for the Incident IQ tile in the Student Portal. Elementary teachers submit tickets on behalf of elementary students.

Microsoft Office 365

Frisco ISD is pleased to offer students and staff free access to Microsoft Office at home for school and personal use. Office 365 Education ensures you will always have access to the latest version of Word, Excel, PowerPoint and OneNote.

Seesaw

FISD elementary schools use Seesaw as a simple way for teachers and students to record and share what's happening in the classroom. Each student gets their own journal and will add photos, videos, drawings or notes to it to document their learning, be creative and learn how to use technology.

Seesaw is available on Frisco ISD-owned devices. If students are accessing Seesaw via a family-owned device, these resources for families may be helpful. Please note that students cannot complete online learning activities on the Family app. You will need to download the Seesaw Class App.

Seesaw Resources

Google Classroom

Google Classroom is a platform that integrates students’ Google Workspace for Education accounts with Google tools. Google Classroom allows teachers to create classes, distribute assignments and communicate with students.

Google Classroom is available on Frisco ISD-owned devices. If students are accessing Google Classroom via a family-owned device, it may be helpful to visit your device’s app store and download the app.

Google Classroom Resources

Secondary (6-12)

Secondary Tech Help Website


Frisco ISD utilizes multiple online resources with secondary students. Students access most learning applications, like Canvas and Google Drive, via the Student Portal.

Each student has a Google Workspace for Education account providing access to Google tools, such as gmail and google drive. Download the Gmail App for added convenience

Teachers and club sponsors may communicate with students and their parents via Remind, a secure platform for text messaging. Athletic coaches and Cheer sponsors may also use SportsYou for athletics and cheer-related communication.

Canvas

Canvas is a Learning Management System used in Frisco ISD. Secondary teachers use Canvas for communication, assignments, discussion boards, quizzes and more. Parents may see some grades in this system, but this is not the authoritative source for grades. Official grades are available in Home Access Center.

Student Resources

Parent Resources