Report Fraud, Ethics and Compliance issues

The Frisco Independent School District is committed to the highest possible standards of ethical, moral and legal business conduct. In line with this commitment, Frisco ISD has established a Fraud, Ethics, and Compliance Hotline for the purpose of anonymous reports of suspected fraud, ethics, and compliance issues within the District.

The Fraud, Ethics, and Compliance Hotline is operated by Lighthouse, a third party provider. The hotline is available 24 hours a day, 7 days a week, 365 days a year, for use by employees, or the general public who wish to report an incident anonymously. Regular business issues and matters not requiring anonymity should be directed to the employee’s supervisor or appropriate district personnel.

The Fraud, Ethics, and Compliance Hotline is not a substitute for routine communications within our organization between associates and their supervisors and managers, particularly as to workplace duties. Likewise, it does not replace communications with HR staff about benefit issues or other job related issues. The hotline is not a complaint line. Only matters involving non-compliance, unethical or fraudulent behavior will be investigated.

Do not use the Hotline for emergencies. If an EMERGENCY exists, a situation requires IMMEDIATE ATTENTION, or a crime is occurring, please dial 911 immediately.

What should I report through the Fraud, Ethics, and Compliance Hotline?

Information provided to the Fraud, Ethics, and Compliance Hotline should be made in good faith to report fraud, ethics, and compliance issues rather than as a means for malicious allegations or to report general dissatisfaction with supervisors, co-workers, or job duties. Frisco ISD will not retaliate against employees who contact the hotline. Any employee should report known or suspected wrongdoing such as:

  • Fraud
  • Internal control issues
  • Theft and Embezzlement
  • Misuse of District Property
  • Conflict of Interest
  • Bribery and Kickbacks
  • Violation of the Law
  • Ethics Violations
  • Vandalism or Sabotage
  • Threats (verbal, weapons)
  • Falsification of Contracts, Reports, or Records
  • Safety issues 
  • Violation of District Policy and/or Procedures
  • IT security or other related IT issues
  • Athletics or other UIL issues
  • Alcohol and Substance abuse or sale

 

For reporting student safety issues such as Bullying/Cyberbullying, Inappropriate student/teacher relationships, Hazing, etc … please utilize STOPit!

For reporting other concerns, please refer to the following District policies:

What will I need to provide when making a report?

The more you can tell us, the better chance we have of determining whether a fraud, ethics, or compliance issue has occurred. When you make a report, you will be asked to provide information about the specific allegation, the parties involved (reported individual(s), individual(s) involved, and names of others who are aware), and other information about the suspected/known wrongdoing including:

  • What occurred?
  • How do you know about the incident?
  • When it occurred?
  • Where it occurred?
  • What documentation is available?
  • Other relevant information.

 

To report fraud, ethics and compliance issues:

  • Website: www.lighthouse-services.com/friscoisd
  • Toll-Free Telephone:
    • English speaking USA and Canada: 833-260-0003
    • Spanish speaking USA and Canada: 800-216-1288
    • Spanish speaking Mexico: 01-800-681-5340
    • French speaking Canada: 855-725-0002 
    • Contact us if you need a toll-free # for North American callers speaking languages other than English, Spanish or French 
  • E-mail: reports@lighthouse-services.com (must include company name with report)
  • Fax: (215) 689-3885 (must include company name with report)